🧠 Frequently Asked Questions (FAQs)
Welcome to the sacred scroll of answers! Whether you’re a first-time adventurer or a seasoned tumbler wizard, you’ll find the info you seek right here. ✨
🔍 How do I search for stuff on your site?
Just scroll to the top and click the magnifying glass icon 🔎. You can search by product name, keywords, or even the magical SKU number found on each product page.
🎉 Do you have any promo codes?
Oh, absolutely. Most promos are at the top of the site, but if you’re feeling lucky (or just really charming), try using GEEK10 for 10% off your entire order. 💥
🚚 How long does shipping take?
Our items are crafted with care and usually ship out within 2–5 business days. Delivery typically takes 5–10 business days depending on your location and your local post office's side quests.
🧾 Can I track my order?
You bet! As soon as your order ships, you’ll receive a tracking number so you can follow your package’s epic journey to your doorstep.
🔄 What’s your return/exchange policy?
You can find this information HERE.
💳 What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and good vibes. (Okay, maybe not vibes... yet.)
🧼 Are your tumblers dishwasher safe?
We recommend handwashing to preserve the glorious design and keep your tumbler looking like the hero it is. Treat it like a magic relic — not a dishwashing peasant.
🛑 Can I cancel or change my order?
If your order hasn’t entered production, we can usually make changes! Message us ASAP. Once it's being printed, the scroll has been sealed and sent on its way.
🧊 Will my tumbler keep drinks hot or cold?
Oh yes. With vacuum-sealed, stainless-steel tech, our tumblers keep your drinks hot enough to roast goblins and cold enough to summon frost spells.
💬 Still have questions?
Message us through the live chat anytime. We’re real humans (not robots… probably), and we love helping our fellow geeks and adventurers!