Shipping & Delivery Policy

Last Updated: October 13, 2026

At WackyGiftShop.com, we believe shopping should be fun, a little weird, and completely stress-free.

Many of our physical products are made to order, meaning they're created especially for you after your purchase. Other products may be prepared and shipped from our own inventory or through trusted fulfillment partners.

Here's everything you need to know about how your order makes its way from our world of weirdness to your doorstep!

1. Shipping & Delivery Times

For many orders within the United States, estimated delivery is approximately 5–10 business days from the date your order is placed.

Because products may be made to order, delivery times can vary based on production requirements, product availability, shipping destination, and carrier transit times.

Some products may require additional time, particularly during holidays or periods of high demand. Product-specific delivery estimates may be provided when available.

Please note:

• Business days generally exclude weekends and U.S. federal holidays.
• Delivery estimates include production and shipping time unless otherwise stated.
• Estimated delivery dates are not guaranteed.
• Orders containing multiple products may arrive separately.

We work to fulfill orders within the timeframes communicated at purchase. If we cannot ship within the applicable timeframe, we will provide notice and applicable cancellation and refund options as described below.

2. Made-to-Order Products

Many WackyGiftShop.com products are created specifically for you after your order is placed.

These items may include apparel, accessories, home goods, and other custom merchandise.

Your order generally goes through two stages:

Production & Preparation: Your product is created, inspected, and prepared for shipment.

Shipping & Delivery: Your completed product is transferred to a shipping carrier for delivery.

Production times vary depending on the product and fulfillment provider.

Because production may begin shortly after purchase, order modifications and cancellations may not always be possible once processing has started, except where required by applicable law.

3. Shipping Costs

Shipping charges are calculated at checkout based on your order, shipping destination, and available delivery methods.

Because products may ship from different fulfillment facilities, shipping costs can vary between items.

The applicable shipping charges will be displayed before you complete your purchase.

Any promotional shipping offers, when available, are subject to the terms displayed with the promotion.

4. Multiple Items & Separate Shipments

Ordered several wonderfully weird things? Awesome!

Some products may be manufactured or shipped from different locations.

This means:

• Your items may arrive in separate packages.
• Packages may be delivered on different days.
• Multiple tracking numbers may be provided.

If one item arrives before another, don't panic! The remaining items may still be making their way to you.

5. Tracking Your Order

When tracking information is available, you'll receive shipping confirmation with tracking details once your order has been shipped.

Please note that a shipping label being created does not necessarily mean the carrier has received your package.

Tracking information may take approximately 24–48 hours to show its first update.

If your tracking information hasn't updated after a reasonable period, contact us for assistance.

6. Digital Downloads & Electronic Products

Digital products are delivered electronically and do not require physical shipping.

These products may include:

• Digital tumbler-wrap designs
• Downloadable artwork
• Drone stock footage
• Stock video bundles
• Other digital media and downloadable files

No physical product, USB drive, disc, or printed material will be mailed unless the product listing specifically states otherwise.

Digital files are provided through the delivery method described during checkout or in your order confirmation.

Shipping charges do not apply to purchases consisting exclusively of electronically delivered products.

Please review individual product listings for applicable file formats, resolutions, licensing terms, and download instructions.

If you experience difficulty accessing your digital purchase, please contact us.

7. Shipping Address Accuracy

Please double-check your shipping information before completing your order.

Make sure your address includes the correct street address, apartment or unit number, city, state, and ZIP code.

If you notice an error after placing your order, contact us as quickly as possible.

We cannot guarantee address changes once an order enters production or shipping.

If an order is returned or cannot be delivered because of incorrect or incomplete information provided at checkout, additional reshipping charges may apply.

We will review address-related issues individually, including whether the error occurred during checkout, fulfillment, or delivery.

Nothing in this section limits your rights under applicable consumer protection laws.

8. Order Changes & Cancellations

Need to change something? Contact us as soon as possible.

Because many products are made to order, production may begin shortly after checkout.

We cannot guarantee modifications or cancellations once production has started.

However, if we cannot ship your order within the promised shipping timeframe, you will be provided the cancellation and refund rights required by applicable law.

For additional information about returns, replacements, and refunds, please review our Refund & Replacement Policy.

9. Lost or Missing Packages

Sometimes packages take an unexpected detour. Unfortunately, they don't always send postcards!

If your shipment appears lost, has stopped updating for an extended period, or has not arrived within a reasonable period after its expected delivery date, please contact us.

We will review the available tracking information and, when appropriate, coordinate with the shipping carrier or fulfillment provider.

If an order is confirmed lost or undelivered, we'll work toward an appropriate resolution, which may include a replacement or refund depending on the circumstances and applicable law.

10. Packages Marked Delivered but Not Received

If your tracking information shows "Delivered," but your package is nowhere to be found, we recommend:

• Checking your mailbox, porch, and other delivery locations.
• Asking household members whether they received it.
• Checking with nearby neighbors when appropriate.
• Reviewing any available delivery photographs or carrier notifications.
• Contacting the shipping carrier for additional delivery information.

If you still cannot locate your package, please contact us.

We will review the situation and assist with available delivery information, carrier inquiries, and appropriate next steps.

Missing-delivery claims are reviewed individually. Any applicable legal rights remain unaffected.

11. Damaged, Defective & Incorrect Orders

Your order should arrive looking awesome, not like it lost a wrestling match with a delivery truck!

If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery whenever possible.

To help us resolve the issue, include:

• Your order number
• A brief description of the problem
• Clear photographs of the affected product and packaging, when available

We'll review your claim and determine the appropriate resolution, which may include a replacement, refund, or other remedy.

For additional information, please review our Refund & Replacement Policy.

This reporting window does not restrict any rights or remedies available under applicable law.

12. Shipping Delays & Customer Rights

Occasionally, circumstances beyond our control may affect production or shipping.

These may include severe weather, natural disasters, carrier disruptions, holiday shipping volume, supply shortages, or unexpected production delays.

If we determine that we cannot ship your order within the applicable promised timeframe, we will notify you and provide a revised shipping estimate when available, together with any required options to accept the delay or cancel for a prompt refund.

When no shipping timeframe has been specified, we follow applicable federal requirements regarding shipment timing.

If a cancellation and refund are required under applicable law, we will process the refund accordingly, including applicable shipping charges for unshipped merchandise.

Your trust matters to us, and we want you to know what's happening with your order.

13. International Shipping

International shipping availability depends on the product, fulfillment provider, and destination.

If international shipping is available for your order, applicable shipping options and charges will be displayed at checkout.

International orders may take longer due to customs processing, transportation requirements, and local delivery conditions.

Additional customs duties, import taxes, and handling fees may apply.

Unless explicitly stated otherwise at checkout, these charges are the customer's responsibility.

Availability of international shipping for one product does not guarantee that every product can be shipped to the same destination.

14. Need Help With Your Order?

Has your package wandered into the postal wilderness?

Don't worry. The Wackyologists are here to help!

Visit our Contact Us page at WackyGiftShop.com and include your order number along with a brief description of your question or concern.

We'll review the available information and help you determine the next step.

Thank you for shopping with WackyGiftShop.com, where normal is overrated and a little weirdness makes everything better!

WackyGiftShop.com reserves the right to update this policy as business operations, shipping services, and applicable requirements change. Any changes will be reflected on this page. Nothing in this policy limits rights that customers may have under applicable law.